Refund Policy

At Meeloy, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

30-Day Refund Window

You may request a refund within 30 days of your purchase date. Items must be in their original condition, unused, and in original packaging to qualify for a refund.

Refund Conditions

• Items must not show signs of wear or use
• All original packaging, tags, and documentation must be included
• The product must be in resalable condition
• Refund requests must be initiated within 30 days of purchase

Refund Exceptions

The following items are not eligible for refunds:

• Customized or personalized products (after production begins)
• Items marked as final sale
• Products that show signs of use or damage
• Items purchased more than 30 days ago

Refund Process

To request a refund, contact us at supportmeeloy@gmail.com with your order number and reason for return. We will provide instructions for returning your item. Once we receive and inspect your return, refunds are processed within 7-10 business days to your original payment method.

Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or we made an error.

Questions?

For refund-related questions, email supportmeeloy@gmail.com. We respond within 24-48 hours.